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Hi,
I recently added a deco x60 to my existing M4 mesh network. But unfortunately the new unit keep returns to factory settings after each restart and I have to add it again. Any help regarding this issue please?
Hi, could you please leave me a message with the MAC address of the Deco X60 V3?
And did you set Deco X60 as the main Deco or satellite Deco?
Wait for your reply.
Best regards.
@David-TP thank you for your respond, please find the Mac in the photo attached. Also I tried both main and satellite deco with same result. 
Hi, Thanks for the update.
Did you buy this Deco X60 from a second-hand store?
And Deco was back to the default settings, have you happened to see the LED light blinking blue?
By the way, I would like to follow up on your case via email. Please check whether you have got an email from me.
Thank you again.
Best regards.
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