Community, Deco app security
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Hi
After the latest update I now have an issue regarding security.
On the security section of the app. web, intrusion and Iot, revert back to disabled no matter how many times I enable them, and iv gone from seeing data to having no data.
Any help on this would be appreciated
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Hi, Thanks for the update.
The engineer also gave me an update on this issue and you could find the beta firmware here:
https://community.tp-link.com/en/home/forum/topic/615158
Please feel free to let me know whether it is working or not.
Thank you very much.
Best regards.
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Hi, welcome to the community.
Have you subscribed HomeShield Pro on Deco X20-DSL?
Could you please help record a video clip of web/intrusion/Iot automatically reverting back to "disabled" no matter how many times enabling these features?
Please also refer to this link to help me submit the APP log:
(Please add community in the Subject. Thank you in advance.)
Thank you very much.
Wait for your reply.
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Hi David thanks for replying. I have submitted the app log and added a picture of my subscription. I did make a video of what was happening but it's only letting me upload a picture but not videos.
Thank you for your hep
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Hi, Thanks for the update.
The engineer also gave me an update on this issue and you could find the beta firmware here:
https://community.tp-link.com/en/home/forum/topic/615158
Please feel free to let me know whether it is working or not.
Thank you very much.
Best regards.
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