Settings wiped out Kasa HP104

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Settings wiped out Kasa HP104

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Carey596

2023-07-23 18:38:06

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Settings wiped out Kasa HP104

2023-07-23 18:38:06

Had to reset my iPhone 13 and used backup from May 2023. Kasa settings were wiped out on my iPhone, so I have nothing.

I had shared the settings with my husband and his still works.

is there a way to get the settings back on my iPhone without having to reload everything?

Can my husband's iPhone 13 share Kasa settings back to me?

Is there something online for my account? I'm not even sure if there is an account out there that backs up.

Please help me...

1 Reply

Wayne-TP

2023-07-24 06:14:46

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Re:Settings wiped out Kasa HP104

2023-07-24 06:14:46

@Carey596

Device information is saved in your TP-Link account as long as the devices have not been reset.

Please check if the account you are currently logged in with is the same as the one on your husband's phone. If you log in with a new account, the previously bound device information will not be available.

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Settings wiped out Kasa HP104

Settings wiped out Kasa HP104

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