Several devices keep losing Signal. X60

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Several devices keep losing Signal. X60

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Several devices keep losing Signal. X60
Several devices keep losing Signal. X60
2023-08-15 20:35:01
Model: Deco X60  
Hardware Version:
Firmware Version: 1.24

Hi there from the UK. I have upgraded my previous deco P9 to Annex 60. Several devices seem to have major problems connecting. I have performed the steps in the troubleshooter, including the guests network, simpler encryption as well, as switching off several settings, and this seems to make no difference. In the majority of the household devices are fine, but in particular, a Motorola 853 is struggling to connect as well as an iPhone 7 I have also scanned for interference 

 

 

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Re:Several devices keep losing Signal. X60
2023-08-16 07:53:27 - last edited 2023-08-16 08:03:24

  @Ian_St 

Hi, welcome to the community.

Here are some suggestions for your reference:

1. Disable "Fast Roaming" and "Beamforming" under Deco APP>More>Advanced.

2. Turn off "Mesh Technology"

3. It is also suggested to enable an IoT network and connect Motorola 853 baby monitor to the IoT network.

Thank you very much.

Best regards.

 

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Re:Several devices keep losing Signal. X60
2023-08-16 13:21:25

  @Ian_St if you kept the same SSID and password when moving from P9 to X60, this may be the issue; forget the network from all problematic devices and re-join the network

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Re:Several devices keep losing Signal. X60
2023-08-18 15:01:34

  @Ian_St 

 

Many thanks things seem a bit better. The Motorola is an A53 phone which seems a bit better although today an iPad Pro 11 3rd generation is dropping out a bit and this is the 1st time newer Apple devices have been affected. 

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