Solution Remote Login via Tether App or Client List Stops Working after Updating 1.13.1 Build 230609 Firmware
This Article Applied to
Archer C80 v1&v2.2, Archer A8 V1 and Archer C6 v4 with firmware version 1.13.1 Build 230609
Issue Description
After updating the firmware to the latest version, 1.13.1 Build 230609, certain customers may experience the following issues:
1) Remote login via the Tether App becomes unavailable, while local management still functions properly.
This issue is typically characterized by Tether failing to load or displaying error messages such as "Session Timed Out" or "An error occurred. Please try again later."
2) The client list on the router's Web GUI or Tether App may appear empty or display incorrect information.
Available Solution
To address those problems, if your router is Archer C80 V1, please update the latest official firmware:
For Archer C80 v1: Archer C80_V1_1.13.2 Build 230824 (Official Firmware)
For other models, we will release a new firmware soon, please pay attention to the new firmware update via your router Web GUI or TP-Link official website.
However, if it is urgent for you to solve the problem and cannot wait for the official firmware release, you could install the following beta firmware first:
For Archer C80 v2.2, C6 v4: Archer_C80v2.2/C6v4_20230825
For Archer A8 V1: Archer_A8_V1_20230825
If there is any further issue, please let us know the model no., hardware and firmware version of your router along with the detailed problem description.
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Hope fware will be released soon...nothing yet
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@ImEasy Just received the update in all my 4 C80s. Looks like I need to restart all my satellites as they are not working at the moment.
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Hi @Archundias
Could you please give feedback on that new firmware whether it works as intended?
Thanks!
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@endless_despair Yes, looking good so far. Do you want me to try anything in particular?
*Doing a reboot via the app/web doesn´t seem to reboot the satellites. I was able to see my network and connect to it (getting an IP) but I was not able to login to the router nor access the Internet. Only if connected to the main router would work. I had to do a power cycle in the satellites in order to make them work again.
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No fw updates yet on my Archers C6 v4 EU...
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@Archundias nah, just wanted to know if the firmware looks good overall. Thanks for the information!
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@endless_despair One thing I did notice is that in the client´s list I don´t see the ones that are connected to my main router... I´m pretty damn sure we had the total number of devices before, not just the ones connected to the satellites. It´s pretty annoying.
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Helpful: 8
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