Connect normal switch to main X20 deco; then wifi goes down

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Connect normal switch to main X20 deco; then wifi goes down

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connect normal switch to main X20 deco; then wifi goes down
Connect normal switch to main X20 deco; then wifi goes down
2023-08-30 10:54:36 - last edited 2023-09-05 13:54:34
Model: Deco X20  
Hardware Version: V3
Firmware Version: 1.1.0 Build 20230725 Rel. 55457

from May I can no longer connect a switch to my main deco. it has always worked for that. (2 years).

 

So when I connect a switch to my main deco or modem, my WiFi goes down pretty immediately. Have already tried many; other switches, reset everything, other cables.

 

Deco set : AP-mode

 

setup:

Modem - utp - main deco

then
wirelessly connected Deco 2 and deco 3

 

Hopefully someone has an idea what it could be..

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#1
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1 Accepted Solution
Re:Connect normal switch to main X20 deco; then wifi goes down-Solution
2023-09-03 08:37:57 - last edited 2023-09-05 13:54:34

  @David-TP 

 

finally, and hopefully this was the solution; smart DHCP was on. This was on in AP mode? that's crazy that this is possible. But for me that was the problem for now! devices receive an ip address from 2 DHCP servers. So I probably had an IP conflict

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#5
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Re:Connect normal switch to main X20 deco; then wifi goes down
2023-08-31 06:04:07

  @c0LinSki 

Hi, welcome to the community.

Did Deco X20 turn red when Wi-Fi goes down after connecting a switch?

Have you tried to connect the switch behind one of the satellite Deco X20 to check whether the same issue continued?

What are the model numbers of switches you have tested?

If it is just a standby switch with no device connected, would the same issue still happen?

Thank you very much and best regards.

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#2
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Re:Connect normal switch to main X20 deco; then wifi goes down
2023-08-31 07:33:01

  @David-TP 

Did Deco X20 turn red when Wi-Fi goes down after connecting a switch? 

Yes about 30 sec.

Have you tried to connect the switch behind one of the satellite Deco X20 to check whether the same issue continued?

yes

What are the model numbers of switches you have tested?

2x TL-SG108 / 1x TL-SG105

If it is just a standby switch with no device connected, would the same issue still happen?

Yes with and without divices (same problem)

 

 

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#3
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Re:Connect normal switch to main X20 deco; then wifi goes down
2023-09-01 07:07:58

  @c0LinSki 

Hi, Thanks for the update.

May I know the model number of your main ISP modem router?

Please also refer to this link to set a different Deco as the main Deco:

How to Set up the Satellite Deco or a new Deco to be the Main Deco

And when the Wi-Fi went down, how about other Ethernet connections through the ISP modem? Would they get disconnected as well?

Wait for your reply and best regards.

 

 

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#4
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Re:Connect normal switch to main X20 deco; then wifi goes down-Solution
2023-09-03 08:37:57 - last edited 2023-09-05 13:54:34

  @David-TP 

 

finally, and hopefully this was the solution; smart DHCP was on. This was on in AP mode? that's crazy that this is possible. But for me that was the problem for now! devices receive an ip address from 2 DHCP servers. So I probably had an IP conflict

Recommended Solution
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#5
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