Connection Preferences

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Connection Preferences

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connection Preferences
Connection Preferences
2023-09-04 17:21:08
Model: Deco PX50  
Hardware Version: V1
Firmware Version: 1.7.1 Build 20230608 Rel. 74023

 

 

The set-up I have is as follows:

 

 

I am using the latest version of the app and have performance issues in a number of areas. 

 

A particularly frustrating issue is my inability to get the 'Connection Preferences' feature to work.  On any device if I try to switch out of auto connection I get the error message "Failed to save the information. Please try again later."

 

Can anyone advise how to correct this particular problem?

 

Thanks

 

Jon

 

 

 

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#1
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3 Reply
Re:Connection Preferences
2023-09-05 09:20:22

  @jeibbotson 

Hi, Welcome to the community.

Could you please help submit the Deco APP log here?

How to submit Deco APP log

Thank you very much and best regards.

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#2
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Re:Connection Preferences
2023-09-20 08:59:51

 

 

@David-TP 

 

Hi David, 

 

I submitted a log as requested - still the same problem, see screenshot above.  Do you have any ideas on this?

 

Thanks

 

Jon

 

David-TP wrote

  @jeibbotson 

Hi, Welcome to the community.

Could you please help submit the Deco APP log here?

How to submit Deco APP log

Thank you very much and best regards.

 

 

 

 

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#3
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Re:Connection Preferences
2023-11-05 21:32:49

  @jeibbotson did you have any lucky about this issue?

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#4
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