Satellite Deco fails to connect after power outage

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Satellite Deco fails to connect after power outage

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Satellite Deco fails to connect after power outage
Satellite Deco fails to connect after power outage
2023-09-06 19:32:21
Model: Deco S4  
Hardware Version: V2
Firmware Version: 1.0.0 Build 20220513 Rel. 53966

Every time there is a power outage main deco comes back online ok. But satellite fails to connect and requires a physical unplug and replug to power to restore.

This is very inconvenient. Can you help?

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#1
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Re:Satellite Deco fails to connect after power outage
2023-09-07 02:44:18

  @JK2109 

Hi, welcome to the community.

Currently, the latest firmware for Deco S4 V4 is Deco S4_V4_1.1.1 Build 20230201. I think you could update the firmware to the latest first.

How to Update the Firmware of Deco

PS: if you can not detect the latest firmware via the Deco APP, it is suggested to manually update the firmware via web UI.

Thank you very much and wait for your reply.

 

 

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Re:Satellite Deco fails to connect after power outage
2023-09-07 03:14:48

  @David-TP ,

Can you share steps to update via UI. Above is note I get from the app. It is uptodate according to it.

 

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Re:Satellite Deco fails to connect after power outage
2023-09-07 07:25:42

  @JK2109 

Hi, 

The web access is http://tplinkdeco.net

and the detailed steps to update the firmware via web UI:

How to Update the Firmware of Deco (method 2)

Best regards.

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#4
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