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Archer AX72 restarting itself

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Archer AX72 restarting itself

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX72 restarting itself
Archer AX72 restarting itself
2023-09-18 20:22:38
Tags: #Firmware Update #restarting
Model: Archer AX72  
Hardware Version: V1
Firmware Version: 1.2.1 Build 20230626

Hi.

Purchased the AX72 about a month ago. It's been restarting itself about once a week, randomly.

I have tried a reset, switched the power sockets, made sure the fw is up to date. Nothing seems to be solving this. It's clearly a poor firmware or weak hardware.

I had the same issues with the AX55 Pro.

Isn't there a decent Wifi6 router here?

 

My older C80 Wifi 5 had zero issues in two years and yet, these wifi 6 ones are soo unstable.

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#1
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6 Reply
Re:Archer AX72 restarting itself
2023-09-20 10:04:12

  @bySvindal 

 

Hello, thank you very much for posting on TP-Link Community.

For Auto reboot issue, please follow this thread to troubleshoot: What can I do if my Router keeps Rebooting randomly?

If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:Archer AX72 restarting itself
2023-09-21 07:50:12

  @Sunshine Hi. Already done those steps as clearly explained in my description. The issue is clearly either in the firmware or poor hardware.

 

Cheaper C80 had zero issues in over 2 years and several fw updates.

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#3
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Re:Archer AX72 restarting itself
2023-09-22 08:19:45

  @bySvindal 

 

Hi, may I know the topology of your network now? except for the AX72 router, is there any range extender?

 

By the way, did you enable EasyMesh on the AX72 router? If so, please try disabling it to see if it solves the problem.

If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#4
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Re:Archer AX72 restarting itself
2023-09-22 11:15:27 - last edited 2023-09-22 11:17:04

I have a thread going at the moment whereby my AX73 was randomly rebooting after the latest firmware update that I applied on Sunday night. Do you happen to have any TP link Range extenders in use ? My reboots only happen when I have my range extender switched on.

 

Heres my thread..   https://community.tp-link.com/en/home/forum/topic/623366

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#5
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Re:Archer AX72 restarting itself
2023-09-22 15:20:35
Hi. No range extenders. Just the router. EasyMesh is disabled. I have decided to return it because I cannot reliably work with it this way :(
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#6
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Re:Archer AX72 restarting itself
2023-09-22 15:24:01
Ah ok, i just thought i would mentioned the range extenders incase it helped. Good luck with the replacement router.
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#7
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Views: 645

Replies: 6

Tags

Firmware Update
restarting
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