Thermostats switch on automatically

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Thermostats switch on automatically

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Thermostats switch on automatically
Thermostats switch on automatically
2023-10-04 06:41:59 - last edited 2023-10-07 08:07:16
Model: KE100 KIT  
Hardware Version: V1
Firmware Version: 2.1.0

Hello there,

 

I freshly installed 3 thermostats in my house. Since the temperatures are still fine, I switched off all of them.

Today I recognized that they are all active. I did not do that so it must have happened automatically. 

Anyone else recognized that? Is there a log file I can check?

Cheers!

The P.

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Re:Thermostats switch on automatically-Solution
2023-10-05 10:24:39 - last edited 2023-10-07 08:07:16

  @The.P 

 

Solved! If you have an automation programmed, it will reactivate itself. Does not make sense to me but Support says it works as designed

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Re:Thermostats switch on automatically-Solution
2023-10-05 10:24:39 - last edited 2023-10-07 08:07:16

  @The.P 

 

Solved! If you have an automation programmed, it will reactivate itself. Does not make sense to me but Support says it works as designed

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Re:Thermostats switch on automatically
2023-10-07 08:10:47

  @The.P 

 

KE100 supports schedule and timer functions, which can fulfill the user's need to make Thermostats turn on and off automatically every day.

 

If you find that your device has some abnormal behaviors, you can check if you have ever created any related settings.

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