Tapo L630 keeps on turning on
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Tapo L630 keeps on turning on
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Why does the L630 keeps in turning on?
HW 1.0 FW 1.1 build 230823 rel165100
I have 2 of these in the same location but the other one keeps on turning on.
I also have 5 L530's but they seem to be fine. I need help please. Thanks
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Did you create any time-related settings for this L630 bulb? Such as schedule, away mode, automation, Alexa/Google routine, etc.
If you cannot recall it or don't find any possible settings that might cause this problem, try to factory reset this device and reconfigure it.
- Copy Link
- Report Inappropriate Content
yes, i create schedule per device. now it keeps on giving me an error. please try again later.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Factory reset the device and give it a different device name to avoid conflicts with previous settings.
- Copy Link
- Report Inappropriate Content
Hi Wayne,
I did, but it is not connected to alexa or any other similar device.
I also change the name of each device because it is very hard for me to know which one is which.
- Copy Link
- Report Inappropriate Content
Please send the Mac address of the problem device to me via PM. If you have observed when the light bulb turned on automatically, provide the specific time when it happened and your time zone as well.
- Copy Link
- Report Inappropriate Content
Hi Wayne, still have the same problems with most of the controller. With bulb and AC outlet. I do not think the guy's in the R&D are doing testing before releasing the update 😢 same error with network unstable for scheduled activities. Now it has problem with the time, it is not in synch with the time specified. Where and what server is it synchronizing with? Thank you.
- Copy Link
- Report Inappropriate Content
Is your account or device shared with anyone? We recommend enabling Tapo 2-step verification for your account to increase safety. Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App
Try to factory reset the smart device and leave it unconfigured. It can tell us whether the anomaly is related to the network or device configuration.
- Copy Link
- Report Inappropriate Content
@Wayne-TP this is funny, why would you require further security? the problem is that your firmware is not working. Even the scheduled one for on and off. I have multiple cellphone and tab but I am the only one who uses the app. This has been going on for a while now and no solution has been given. Each firmware is being forced to be updated which is not working. Thanjs
- Copy Link
- Report Inappropriate Content
This suggestion is to rule out the possibility of human control that you are not aware of. Have you tested leaving it unconfigured to see if it still occurs? An unconfigured smart bulb can only be turned on/off by a physical switch.
And as I mentioned above, if you need to seek further solutions to the problem, please provide me with the Mac address of the abnormal device, the exact time when the abnormal switch appeared, and your time zone via private message, a specialist will assist in following up on this issue.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 3
Views: 1673
Replies: 15
Voters 1