Solution Solved-Archer AX73 V1&V2 might reboot automatically when working together with some Range Extenders
This Article Applies to:
Archer AX73 V2 with firmware version 1.0.11 Build 20230829 rel.37304
Archer AX73 V1 with firmware version 1.3.5
Phenomenon Description:
After upgrading to the firmware of AX73 that supports EasyMesh, some AX73 might reboot automatically when it is working with some models of Range Extender, such as RE650, RE605X v2, etc.
Workground:
Jul 18th, 2024 Update:
New official firmware for Archer AX73 V1&V2 has fixed the issue finally, please check for update on the web GUI or Tether App. Or you could also download it from TP-Link official website.
Archer AX73 V2 Firmware Download for Archer AX73_V2_1.1.0 Build 20240323
Archer AX73(US) Firmware Download for Archer AX73(US)_V1_1.3.6 Build 20240325
Archer AX73(EU) Firmware Download for Archer AX73(EU)_V1_1.3.6 Build 20240407
Update:
New official firmware for AX73 V2 has already been released, please check for update on the web GUI or Tether App. Or you could also download Archer AX73_V2_1.0.12 Build 20231023 manually from TP-Link official website:
Firmware Download for Archer AX73 V2
For Archer AX73 V1, please try the beta firmware below:
US version: Archer_AX73(US)_V1_1.3.5_Build_20231213
EU version: Archer_AX73(EU)_V1_1.3.5_Build_20231213
Note: Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.
If there is any further issue after installing the above newest firmware, please leave comments on this thread and provide the following information:
1. Detailed problem description and your whole network topology
2. Your router’s configuration file and login password, you could save it on Advanced->System Tools->Backup&Restore->Click Backup
3. Model no., hardware and firmware version of your router and also the range extenders
4. How many client devices are usually connected and what are they.
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Thanks for the feedback, you could also try the beta firmware to see if it solves the problem.
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Due to the feedback in post #47, for now I will skip the beta firmware, because I don't want to make the issue worse than now. Will wait for an official release.
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@icovelev I downloaded the beta October last year. It fixed all the issues. It's been 6 months so not sure how long you'd be waiting. Up to you of course, but I would just apply the beta now. Good luck
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Which version of the router you are using? V1 or V2. I know that for V2 there was a fix, but from what i have read the beta for V1 haven't fixed the issue and I am using V1 router.
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@icovelev I have the V2 router. Was rebooting all the time. The beta software 1.0.12 Build 20231023 rel.42641 did fix my issue
TP do seem a little slow at fixing things
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Yesterday i decided to pull the trigger on the beta firmware, prepared with a replacement router, if the beta is worse . Now 25 hours later with the beta, the router still hasn't restart. Will keep updated if it crashes again. Please let me know how to obtain debug logs in such case.
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Hi, the beta firmware for V1 has fixed previous automatic rebooting issue, you could also monitor for longer time.
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@Sunshine I have v1.6 and wondering if the beta firmware will also fix the rebooting issue (I have 2 extenders in the house and my router reboots daily). Also, I'm not seeing the links to the beta drivers for v1.6.
Thanks.
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@Sunshine didn't touch the firmware on the router but did unplug the AX 1800 WiFi extender and my router has not restarted in 16 hours.
The other extender RE 505X still plugged in and fine.
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Helpful: 12
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