Solution Solved-Archer AX73 V1&V2 might reboot automatically when working together with some Range Extenders
This Article Applies to:
Archer AX73 V2 with firmware version 1.0.11 Build 20230829 rel.37304
Archer AX73 V1 with firmware version 1.3.5
Phenomenon Description:
After upgrading to the firmware of AX73 that supports EasyMesh, some AX73 might reboot automatically when it is working with some models of Range Extender, such as RE650, RE605X v2, etc.
Workground:
Jul 18th, 2024 Update:
New official firmware for Archer AX73 V1&V2 has fixed the issue finally, please check for update on the web GUI or Tether App. Or you could also download it from TP-Link official website.
Archer AX73 V2 Firmware Download for Archer AX73_V2_1.1.0 Build 20240323
Archer AX73(US) Firmware Download for Archer AX73(US)_V1_1.3.6 Build 20240325
Archer AX73(EU) Firmware Download for Archer AX73(EU)_V1_1.3.6 Build 20240407
Update:
New official firmware for AX73 V2 has already been released, please check for update on the web GUI or Tether App. Or you could also download Archer AX73_V2_1.0.12 Build 20231023 manually from TP-Link official website:
Firmware Download for Archer AX73 V2
For Archer AX73 V1, please try the beta firmware below:
US version: Archer_AX73(US)_V1_1.3.5_Build_20231213
EU version: Archer_AX73(EU)_V1_1.3.5_Build_20231213
Note: Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.
If there is any further issue after installing the above newest firmware, please leave comments on this thread and provide the following information:
1. Detailed problem description and your whole network topology
2. Your router’s configuration file and login password, you could save it on Advanced->System Tools->Backup&Restore->Click Backup
3. Model no., hardware and firmware version of your router and also the range extenders
4. How many client devices are usually connected and what are they.
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@kole Thanks for the feedback, indeed it seems that only some extenders would cause this issue.
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13 days no reboot of the router (V1) with the beta firmware with range extender (RE550). It's pretty stable, no other issues have surfaced. Hopfully the firmware will be pushed to the public release soon.
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Hi, thank you very much for the feedback, really glad to hear that it works stable now.
Please monitor new firmware updates via the router web GUI or TP-Link official website, and we will also update the solution once official firmware is released.
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@Sunshine the router just got a new firewarw update yesterday. Hoping it fixes this issue (still having random disconnects with the 1 extender).
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I have been given an eero Pro 6E router by my ISP and immediately got the details so I could use my AX73 due to the lack of ability to do anything with the eero app. What I want to do is use the bridge mode on the eero router to act as a wireless access point, but every time I connect the eero router when in bridge mode it causes the AX73 to endlessly reboot. If I factory reset the eero it's fine as it defaults to full router mode, but if I turn on bridge mode the same thing happens.
I have followed this thread and no joy, I am running the full release 1.0.12 Build 20231023 on my AX73.
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@icovelev watching. I have the same question
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Aún con la última actualización para el AX73 V2 (1.1.0 Build 20240323) se sigue reiniciando, jajaja. Seria bueno que corrigieran la interfaz WEB. El idioma español está mal traducido. En el apartado de HomeShield los textos se visualizan en "Portugues".
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@Sunshine please share the link to download the latest beta firmware?
I have tried the solutions I could find on this forum, but so far nothing has solved the random reboot problem (see my post https://community.tp-link.com/en/home/forum/topic/717432).
Firmware Version: 1.3.6 Build 20240325 rel.39241(5553)
Hardware Version: Archer AX73 v1.0
No range extenders
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@Sunshine Thanks for the information. Unfortunately my router has the up to date firmware but still regularly reboots. I do have a couple of range extenders that seem to be causing the problem. Would it be easier if I just got easy mesh stuff instead?
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Helpful: 12
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Replies: 78
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