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Deco M3 firmware update with reinstalled app

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Deco M3 firmware update with reinstalled app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M3 firmware update with reinstalled app
Deco M3 firmware update with reinstalled app
2023-10-22 11:43:13
Model: Deco M3  
Hardware Version:
Firmware Version:

Hello,

 

I have a set of 3 Deco M3 Mesh devices. I tried to update the firmware recently, but the data of the app had been wiped on my phone (I hadn't use the app in ages). I entered my username/pswd,  but all the app wants to do now is to reinstall the M3's. No way to update the firmware. 

 

Can you please help me out here...

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Re:Deco M3 firmware update with reinstalled app
2023-10-23 06:22:09

  @TheMurmeli 

Hi, is the first main Deco still solid white?

If yes, I think it is very likely that you might sign into the wrong TP-Link email ID and password. You could leave me a message with the MAC address of the main Deco.

Thank you very much and best regards.

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