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New deco xe75 super slow

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New deco xe75 super slow

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Mcrum

2023-11-01 21:39:10

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Registered: 2023-11-01

New deco xe75 super slow

2023-11-01 21:39:10

Model: Deco XE75

Hardware Version:

Firmware Version: 1.2.8

Hi,

I bought a Deco XE75 3 unit pack on oct 4th.

I'mhaving serious issues with the speed and hopefully someone can help.

I have a tplink archer c6. Connectrled to that is a deco xe, then 2 satellite xe's.

I run a speedtest on my xe wifi, and I get under 2mb on my 100mb internet. I run a speedtest on tbe archer c6 wifi, I get 90mb. They are 1 foot apart, it makes no sense to me.

I have the XE set to access pointchanging and have tried troubleshooting steps for QOS, changing main deco etc.

Anyone experienced anything similar?

Also, sometimes the speedtest is around 50mb, sometimes it fails completely.

2 Reply

David-TP

2023-11-02 08:19:10

Posts: 12269

Helpful: 1695

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Registered: 2020-04-14

Re:New deco xe75 super slow

2023-11-02 08:19:10

@Mcrum

Hi, welcome to the community.

Since Deco XE75 is also a Wi-Fi router, have you tried to connect XE75 to the ISP modem directly, bypassing the Archer C6?

If possible, it is suggested to plug the first main Deco XE75 only to make sure the main Deco could work well first.

Wait for your reply and best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Mcrum

LV1

2023-11-06 20:33:35

Posts: 2

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Registered: 2023-11-01

Re:New deco xe75 super slow

2023-11-06 20:33:35

@David-TP

Hi,

I have tried that.

Today I did a speed test and it was 90mbps. Later

I noticed it was slow now so I tested again and was 0.19mb, then after it timed out. I did another just now and it's 20mbps

The issue appears to be at random intermittent times.

All devices have their firmware updated.

Thanks for any help. It's very frustrating for brand new expensive equipment.

New deco xe75 super slow

New deco xe75 super slow

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