Hi @jhally87 

Thanks for posting in our business forum.

jhally87 wrote

 

 

 

 

  @Clive_A i tried to use the url you provided but it ends up searching over the google (default search engine).

 

So i tried to access the camera by simply entering the IP address but it didnt connect this way either (connection refused), screenshot in previous post.

 

Two formats:

http://ip:2020

https://ip:2020

What you showed me earlier is that 8000 to get the live stream. Not a standard ONVIF port.

That's not a default ONVIF port 2020.

You should look into that. Until you can ensure that it is using the proper ONVIF, we can discuss this after I examine your adjusted cameras.

Hi @jhally87 

Thanks for posting in our business forum.

jhally87 wrote

  @Clive_A 

 

 

 

I am getting above page when i try to access the camera using https://192.168.1.101:2020 Output of http://ip:2020 is also the same.

 

Also, i did not defined any port, happytime is picking up the port number 8000 automatically. Managament port in NVR is also mentioned as 8000. I am not much aware of the port numbers though.

 

 

You can contact the technical support team regarding this matter. About the firmware and NVR, I think they are intact.

Have you reset the camera before?

Remove the ONVIF connection from any other devices and do this add again on the 1008H. If this persists, see what suggestions you get from the support team.

I think it could be a compatibility issue.

Hi @Vishek 

Thanks for posting in our business forum.

Vishek wrote

  @Clive_A I am also facing same issues with CP Plus CP-E24A model ONVIF Wifi camera. While these cameras are working perfectly fine with HIK Vision NVR.

Request you to please check & help in resolving the issue as I have just purchased TP Link ViGi NVR4032H & it would be a setback to me if the cameras fail to work with this NVR.

 

Seems that there is some issue with TP Link NVR only as the cameras are working fine with my hik vision NVR.

 

Regards,

Vishek Singla

Clive_A wrote

Hi @jhally87 

Thanks for posting in our business forum.

jhally87 wrote

 

 

 

 

  @Clive_A i tried to use the url you provided but it ends up searching over the google (default search engine).

 

So i tried to access the camera by simply entering the IP address but it didnt connect this way either (connection refused), screenshot in previous post.

 

Two formats:

http://ip:2020

https://ip:2020

What you showed me earlier is that 8000 to get the live stream. Not a standard ONVIF port.

That's not a default ONVIF port 2020.

You should look into that. Until you can ensure that it is using the proper ONVIF, we can discuss this after I examine your adjusted cameras.

 

There is no fix to this yet and may not have any in the future.

The problem resides in the CP Plus IPC. I have checked with the team and we have found many cases with the CP Plus.

It looked like the CP Plus isn't following a proper ONVIF. At least the stream port is not a standard one which is what we believe is the case. 

We are following the ONVIF standard. And the VIGI solution is aimed at the business cameras which should follow the industrial standard and comply with the ONVIF.