Deco (DNS?) blocks specific app on Samsung The Frame Television

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco (DNS?) blocks specific app on Samsung The Frame Television

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco (DNS?) blocks specific app on Samsung The Frame Television
Deco (DNS?) blocks specific app on Samsung The Frame Television
2023-11-11 11:23:16
Model: Deco X20  
Hardware Version:
Firmware Version: 1.14

- Deco (DNS?) blocks specific app on Samsung The Frame Television -

 

So my Samsung The Frame is connected with a wire to one of my Deco X20's.

All apps (e.g. Netflix, Youtube) work, but one app called NPO (it's the Dutch national television app) does not work. 

 

If i connect my television to another network (e.g. my telephone hotspot) the NPO app works, so the problem is in the deco, not in the television.

I already removed and re-installed the NPO app several times and removed and re-installed my X20.

 

Somehow i think it's because of the DNS, but i'm not technical enough to know for sure.

 

Who can help me out?

 

  0      
  0      
#1
Options
1 Reply
Re:Deco (DNS?) blocks specific app on Samsung The Frame Television
2023-11-13 07:06:26

  @thomasdepomas 

Hi, would there be any error message when the NPO APP did not work on the TV?

Are you able to install the NPO APP on your mobile phone, does it work on the smartphone over Deco's WiFi?

It is also suggested to refer to this link to change the WAN DNS server on Deco to 8.8.8.8/8.8.4.4:

How to change DNS server settings on my Deco

 

Thank you very much and best regards.

  0  
  0  
#2
Options