Joseph-TP wrote

Hello@Juan11,

Welcome to our community.

 

May I know if your network topology diagram is as follows:

ISP modem—router)))((( RE700X

(Note: — stands for wired connection,)))((( stands for wireless connection )

 

What are the models of the WiFi 5 clients and older clients? 

Have you tested 2.4 GHz and 5 GHz separately? Does it occur on both bands?

When the wireless connection drops on these clients, can they still be connected to the main router?

 

Please verify that the security type has been set to WPA2/WPA3 - Personal. Try changing it to WPA/WPA2-Personal (Recommended) for a test

 

Hello @Joseph-TP,

 

My topology is as you describe, but with EasyMesh over Ethernet:
ISP modem — Archer AX53 V1 router — RE700X V1

 

EasyMesh over Ethernet is established correctly; both support it, and when configured, it appears connected with Ethernet Backhaul.

 

- What are the models of the WiFi 5 clients and older clients?
The models that do not have internet connection are:
Motorola Moto G54 5G (WiFi 5)
Archer T3U USB WiFi Adapter (WiFi 5)
IoT devices (Tapo plug, air conditioner - WiFi 4 - 2.4GHz)

 

On WiFi 6 devices (Laptop, iPhone 16 Pro, and iPad 2025), it works correctly.

 

- Have you tested 2.4 GHz and 5 GHz separately? Does it occur on both bands?
Yes, I've tried separating both bands, and it still gives the "no internet connection" error.

 

- When the wireless connection drops on these clients, can they still be connected to the main router?
Yes, connecting to the main router works on all devices. This only happens when connecting to the RE700X when it has EasyMesh enabled. In access point mode, all devices also connect without issue.

 

- Please verify that the security type has been set to WPA2/WPA3 - Personal. Try changing it to WPA/WPA2-Personal (Recommended) for a test.
I just tried, and the same thing happens: it connects to Wi-Fi, but without internet access.

 

Additionally, I've tried enabling/disabling the TWT/OFDMA/MU-MIMO options, and that doesn't work either.

 

The firmware version of Archer AX53 V1 is 1.5.1 Build 20250721 rel.87654(4555).

The firmware version of RE700X V1 is 1.2.10 Build 20250627 Rel. 66328

Hello, will this feature be ported to the RE3000X, which is the RE700X equivalent in the German market?