Joseph-TP wrote

@tchirou &@mrk2005 &@Blumberger,

 

We're pleased to have obtained the RE700X(EU)_V1_1.2.10(pre-release firmware) for you.

Please refer to the FAQ for manual firmware updates: How to upgrade the firmware of my range extender (new logo)

If you have any feedback, please feel free to leave a reply here.

 

 

@Blumberger ,

There is no clear information on when the EU version of the RE705X will be updated with new firmware. If there is an update, I will notify you as soon as possible.

 

  @Joseph-TP, 

I'm testing this version of devices on my RE700X V1 (EU), and with EasyMesh enabled, Wi-Fi 6 devices connect without issue, but Wi-Fi 5 or older devices don't get an internet connection. They connect to Wi-Fi but get a "No internet connection" message.

With EasyMesh disabled, all devices connect without any issues.

Joseph-TP wrote

Hello@Juan11,

Welcome to our community.

 

May I know if your network topology diagram is as follows:

ISP modem—router)))((( RE700X

(Note: — stands for wired connection,)))((( stands for wireless connection )

 

What are the models of the WiFi 5 clients and older clients? 

Have you tested 2.4 GHz and 5 GHz separately? Does it occur on both bands?

When the wireless connection drops on these clients, can they still be connected to the main router?

 

Please verify that the security type has been set to WPA2/WPA3 - Personal. Try changing it to WPA/WPA2-Personal (Recommended) for a test

 

Hello @Joseph-TP,

 

My topology is as you describe, but with EasyMesh over Ethernet:
ISP modem — Archer AX53 V1 router — RE700X V1

 

EasyMesh over Ethernet is established correctly; both support it, and when configured, it appears connected with Ethernet Backhaul.

 

- What are the models of the WiFi 5 clients and older clients?
The models that do not have internet connection are:
Motorola Moto G54 5G (WiFi 5)
Archer T3U USB WiFi Adapter (WiFi 5)
IoT devices (Tapo plug, air conditioner - WiFi 4 - 2.4GHz)

 

On WiFi 6 devices (Laptop, iPhone 16 Pro, and iPad 2025), it works correctly.

 

- Have you tested 2.4 GHz and 5 GHz separately? Does it occur on both bands?
Yes, I've tried separating both bands, and it still gives the "no internet connection" error.

 

- When the wireless connection drops on these clients, can they still be connected to the main router?
Yes, connecting to the main router works on all devices. This only happens when connecting to the RE700X when it has EasyMesh enabled. In access point mode, all devices also connect without issue.

 

- Please verify that the security type has been set to WPA2/WPA3 - Personal. Try changing it to WPA/WPA2-Personal (Recommended) for a test.
I just tried, and the same thing happens: it connects to Wi-Fi, but without internet access.

 

Additionally, I've tried enabling/disabling the TWT/OFDMA/MU-MIMO options, and that doesn't work either.

 

The firmware version of Archer AX53 V1 is 1.5.1 Build 20250721 rel.87654(4555).

The firmware version of RE700X V1 is 1.2.10 Build 20250627 Rel. 66328

Hello, will this feature be ported to the RE3000X, which is the RE700X equivalent in the German market?

  @Joseph-TP Hello,

 

Will RE715X v1.0 firmware software update?

Thank you!

  @David-TP 

After updating the extender RE705X EU v1.0 to firmware 1.2.10 Build 20250627 Rel. 66328, main router AX80RU v1.0 1.1.3 Build 20250113 rel.53544(5255) began to display the extender's wireless connection status incorrectly. Despite the fact that everything works fine, and the router even sees connected clients:

 

With a wired backhaul connection everything is displayed correctly

Joseph-TP wrote

Hello  @Juan11 ,

Thanks for your detailed reply.

The tech team has been made aware of your case; they will likely reach out to you via email to continue troubleshooting. Please check your email inbox and confirm.

Hello  @Joseph-TP ,

Yes, I received the support email, and we have already discussed the issue. I have provided all the information and evidence they requested, and they are investigating the problem.

Thank you for your help.