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TP-Link Deco BE85 unstable IPv6

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TP-Link Deco BE85 unstable IPv6

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Eschwin

2023-12-09 19:51:55 - last edited 2023-12-09 19:53:04

Posts: 6

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Registered: 2023-11-24

TP-Link Deco BE85 unstable IPv6

2023-12-09 19:51:55 - last edited 2023-12-09 19:53:04

Model: Deco BE85

Hardware Version: V1

Firmware Version: 1.0.14

Hi,

sorry for my bad English.

I recently bought TP-Link Deco BE85 3 pack. It runs on a beta 1.0.14 firmware because of the wifi download issues.

And the official 1.0.14 is not available yet when i created this thread.

When i keep the Deco on IPv4 everything runs fine without any issues. But when i turn on IPv6 the network becomes unstable.

All the BE85 routers rebooting multiple times a day. When i turn off IPv6 everything runs stable again.

I did a factory reset and it didn't help.

TP-Link Deco BE85 is in router mode.

3 Reply

David-TP

2023-12-11 03:18:11 - last edited 2023-12-12 02:14:01

Posts: 12346

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Registered: 2020-04-14

Re:TP-Link Deco BE85 unstable IPv6

2023-12-11 03:18:11 - last edited 2023-12-12 02:14:01

@Eschwin

Hi, welcome to the community.

May I know your internet service provider?

Are you able to stably reproduce this issue?

I noticed you mentioned "All the BE85 routers reboot multiple times a day", do you mean they randomly auto-reboot themselves, or do you have to restart the whole Mesh system to stabilize the connection?

In the meantime, I would like to forward your case to the senior engineer for further assistance.

Please check whether you could receive my email.

Thank you very much and best regards.

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Eschwin

LV1

2023-12-11 16:57:54

Posts: 6

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Registered: 2023-11-24

Re:TP-Link Deco BE85 unstable IPv6

2023-12-11 16:57:54

@David-TP Hi

Cablemodem Compal

Model number CH7465LG-ZG

Cablemodem is in bridge, my previous mesh system form another company didnt have this kind of problems.

They randomly reboots themselves.

David-TP

2023-12-12 03:12:14

Posts: 12346

Helpful: 1709

Solutions: 1117

Stories: 9

Registered: 2020-04-14

Re:TP-Link Deco BE85 unstable IPv6

2023-12-12 03:12:14

@Eschwin

Hi, Thank you very much for the further details.

The case has been forwarded to the engineers for further assistance.

Please refer to the email for more suggestions.

Best regards.

TP-Link Deco BE85 unstable IPv6

TP-Link Deco BE85 unstable IPv6

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