Forums

Stories

Knowledge Base

Home Network Community > Wi-Fi Routers > I cannot connect to my 5 Ghz in Archar AX73

< Wi-Fi Routers

I cannot connect to my 5 Ghz in Archar AX73

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

I cannot connect to my 5 Ghz in Archar AX73

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Benz_TH

LV1

2023-12-11 04:57:52 - last edited 2024-01-04 12:33:53

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-12-11

I cannot connect to my 5 Ghz in Archar AX73

2023-12-11 04:57:52 - last edited 2024-01-04 12:33:53

Tags: #Firmware Update #Network Connectivity

Model: Archer AX73

Hardware Version: V1

Firmware Version: 1.3.5 Build 20230922 rel.71211

Last night, My internet was disconnected for 5Ghz and I cannot connected to internet. I tried to reboot my router after that I can connected to 5Ghz but cannot used any internet and also I cannot connected to my router via the Tether Apps. And then I tried to reboot again after that I cannot connected to 5Ghz anymore. But for 2.4 Ghz or Wired connected are normally connected anytime.

Could anyone please give me an advice to solve this problem?

1 Accepted Solution

Sunshine

2023-12-12 06:34:28 - last edited 2024-01-04 12:33:53

Posts: 6511

Helpful: 1007

Solutions: 671

Stories: 0

Registered: 2018-12-17

Re:I cannot connect to my 5 Ghz in Archar AX73-Solution

2023-12-12 06:34:28 - last edited 2024-01-04 12:33:53

@Benz_TH

Hi, what is the error message when you try to connect the 5G WiFi?

Please try changing 5G WiFi SSID and WiFi channel to see if it makes any difference. Also try different client devices to connect the 5G WiFi.

If the problem still exists, please try factory reset the router by holding reset button for about 10s until power LED starts flashing.

If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

Recommended Solution

1 Reply

Sunshine

2023-12-12 06:34:28 - last edited 2024-01-04 12:33:53

Posts: 6511

Helpful: 1007

Solutions: 671

Stories: 0

Registered: 2018-12-17

Re:I cannot connect to my 5 Ghz in Archar AX73-Solution

2023-12-12 06:34:28 - last edited 2024-01-04 12:33:53

@Benz_TH

Hi, what is the error message when you try to connect the 5G WiFi?

Please try changing 5G WiFi SSID and WiFi channel to see if it makes any difference. Also try different client devices to connect the 5G WiFi.

If the problem still exists, please try factory reset the router by holding reset button for about 10s until power LED starts flashing.

If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

Information

Helpful: 0

Replies: 1

I cannot connect to my 5 Ghz in Archar AX73

I cannot connect to my 5 Ghz in Archar AX73

Information

Voters 0

Tags