Notifications not showing
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I've installed the app on a new (Android) phone but notifications are not showing.
I have the app installed on two other Android devices which do show notifications.
I've checked that notifications are enabled in the app.
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@David-TP Hi David, Thanks for the reply. Apologies....I was wrong, the notifications do work. I assumed that the messages/notifications are on the cloud, and seen by all devices but now realise that they are on each app, so to speak. I tested this by deleting messages from the tablet and refreshing the 'older' phone, but they still appeared there.
Luckily, a new device connected to the WiFi, which did show a notification on the new phone app. All good!
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Hi, May I know the model number of your new (Android) phone and its operating system?
Did you log into the same owner account as the other two smartphones?
If you checked on the new Android phone, please open the Deco APP and are you able to receive any notifications in the Messages?
Thank you very much and best regards.
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@David-TP Hi David, Thanks for the reply. Apologies....I was wrong, the notifications do work. I assumed that the messages/notifications are on the cloud, and seen by all devices but now realise that they are on each app, so to speak. I tested this by deleting messages from the tablet and refreshing the 'older' phone, but they still appeared there.
Luckily, a new device connected to the WiFi, which did show a notification on the new phone app. All good!
- Copy Link
- Report Inappropriate Content
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