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problem with 2.4 ghz

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problem with 2.4 ghz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
problem with 2.4 ghz
problem with 2.4 ghz
2024-01-07 17:14:31
Model: Deco X90   Deco X20   Deco X50  
Hardware Version:
Firmware Version: 1.2.4 Build 20230601 Rel. 37750/1.2.4 Build 20230807 Rel. 65977/1.5.2 Build 20230908 Rel. 33060

I have a mesh network setup with both 2.4 GHz and 5 GHz bands working perfectly. Recently, I tried to create a separate network exclusively for 2.4 GHz smart devices. However, now I'm facing issues: about 1 out of 10 times, it's impossible to connect to this network, and I'm unable to connect my smart devices to it. I've been trying to fix this for a week with no success.

I've tried rebooting all the Deco units and changing the channel, but nothing seems to work. If you have any solutions, I would appreciate it. Thank you.

 

 

 
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#1
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4 Reply
Re:problem with 2.4 ghz
2024-01-08 07:58:58

@kaammal Deco routers don't support separate networks for 2.4 ghz & 5 Ghz.

 

The only workaround is to set your main network to 5Ghz only & set your guest network to 2.4Ghz only.

Just a M4 (2-pack) user who regrets buying it
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#2
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Re:problem with 2.4 ghz
2024-01-08 08:48:04

  @kaammal 

Hi, Thanks for the feedback.

As for the "a separate network exclusively for 2.4 GHz smart devices", do you mean the "IOT network"?

May I know how many Deco units are in the Mesh system?

I noticed there is Deco X20 with firmware 1.5.2 Build 20230908 Rel. 33060. It doesn't support the IOT network yet.

Would it help if you temporarily remove it from the Mesh system?

Thank you very much and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#3
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Re:problem with 2.4 ghz
2024-01-08 10:40:38

  @ImtiazAli Thanks for your reply. I've set up a 2.4 GHz IoT network, but unfortunately, it's not operating effectively.

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#4
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Re:problem with 2.4 ghz
2024-01-08 10:45:48

  @David-TP Thank you for your response. Yes, I have created an IoT network for the 2.4 GHz band. For the X20, I will remove it from my network and keep you updated

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#5
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