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Homecare

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Homecare
Homecare
2024-01-07 18:37:47
Tags: #Homecare
Model: Archer AX6000  
Hardware Version:
Firmware Version: 1.1.3

Hi 

I am having issues with homecare. The browsing gets slow and websites load delayed once antivirus is enabled. 
My browsing is fine once it is disabled ?

 

regards

dr Shaz 

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Re:Homecare
2024-01-07 18:48:58 - last edited 2024-01-07 18:54:47

  @Drskhan 

 

Hi,

 

The HomeCare service got broken a few months ago and TP-Link has since released firmware updates for all affected router models.

https://community.tp-link.com/en/home/forum/topic/621632

 

As the Antivirus is part of the HomeCare service this could be the reason for the issues you are experiencing.

 

 

Edit: I just noticed that in case your AX6000 is hardware version V2, then you are already on the lastest firmware version.

 

By the way, how long have you had these issues with the browsing being slow?

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