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Using Deco app on New Phone

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Using Deco app on New Phone

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Using Deco app on New Phone
Using Deco app on New Phone
2024-01-15 19:28:57
Model: Deco X55 Pro  
Hardware Version:
Firmware Version:

Hi was wondering if anyone knew how I could do this ...

 

I got a new phone recently and when I login to my DECO app again, it's asking me to restart the entire process of setting up my mesh network at home.

 

Was wondering if anyone knew any work arounds ...

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5 Reply
Re:Using Deco app on New Phone
2024-01-16 09:26:00

  @randomp1 

Hi, did you also sign into the original email ID that was used to set up Deco the first time?

Wait for your reply and best regards.

 

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:Using Deco app on New Phone
2024-01-16 15:47:24

  @David-TP Yes the same email and everything

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#3
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Re:Using Deco app on New Phone
2024-01-17 02:24:24

  @randomp1 

Hi, Thanks for the update.

In the way, could you please leave me a message with the MAC address on the main Deco X55 Pro?

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#4
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Re:Using Deco app on New Phone
2024-01-17 19:34:29

  @David-TP Sent!

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#5
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Re:Using Deco app on New Phone
2024-02-08 13:53:39

  @David-TP I also have the same issue, what should I do next?

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#6
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