Hi,

I am writing regarding an incident of my range extender RE365 which loose connection with main router after some hours of use.

More specific, I have connected RE365 with my main router in both channels 2.4/5 G and i am connected  mainly to RE365 5G and some other devices in 2.4G (e.g internal IP cameras). After some time of the connection, the connection drops from 2.4G with my camera and i am not able to find afterwards the 2.4g SSID from the extender until restart it. Also the 5G from RE365 is not able to get a connection but i see available the relevant SSID to connect with another device. When the RE365 is restarted, I am connected with mobile and camera in both 2.4/5 G without any issue for 2-3 hours.  

To be noted that the new main router has WIFI 6 and with the old one main router i was not facing any issues in connection with RE365 which was more older and WIFI 4 or 5.

I am wondering which could be the issue. As an example is to replace the RE365 with another one extender with WIFI 6 or to connect the RE365 with the main router under 5G for both channels 2.4/5G instead of two direct and parallel connections?

Also to mention that my central connection with the provider is very stable and no issues exists with the connection of any device in main router.

All comments will be highly appreciated.

Thanks