“Failed to log in”

“Failed to log in”

“Failed to log in”
“Failed to log in”
2024-01-29 17:41:54 - last edited 2024-02-05 11:22:41
Model: Deco M4  
Hardware Version:
Firmware Version:

Just like the hundreds of other people who complain about this stupid problem, I too am now getting this irritating error that prevents me from logging into my network. 
 

I can log in on the cloud website, and I can log in if I log in  From a different WiFi or mobile internet. 
 

however, this is meaningless, because for some stupid reason, despite offering a "cloud" service, you don't actually allow people to administer their networks from the cloud. 
 

I've read through hundreds of these threads and still haven't found a single person who figured out a fix that didn't involve having to completely reset the entire network. 

I just want to say I absolutely hate this product, and I recommend everybody steer well clear of the Deco product range. 

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1 Accepted Solution
Re:“Failed to log in”-Solution
2024-01-30 02:57:53 - last edited 2024-02-05 11:22:41

  @Jpg1 

Hi, welcome to the community and Thank you for the feedback.

Along with the APP upgrade, I haven't seen this feedaback for quite a while.

If you were still having this issue occasionally, I hope you could help me submit the APP log(You could try to log into the APP via mobile data first). Later the engineer would love to provide further assistance as soon as possible.

How to submit Deco APP log

Wait for your reply and best regards.

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Re:“Failed to log in”-Solution
2024-01-30 02:57:53 - last edited 2024-02-05 11:22:41

  @Jpg1 

Hi, welcome to the community and Thank you for the feedback.

Along with the APP upgrade, I haven't seen this feedaback for quite a while.

If you were still having this issue occasionally, I hope you could help me submit the APP log(You could try to log into the APP via mobile data first). Later the engineer would love to provide further assistance as soon as possible.

How to submit Deco APP log

Wait for your reply and best regards.

Recommended Solution
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