This Article Applies to:

All Omada routers.

Issue Description/Phenomenon:

After updating the Android OpenVPN Connect software to V3.4.0, the Omada Router as an OpenVPN Server, the phone can connect but the data is not available.

After updating the iOS OpenVPN Connect software to V3.4.2, the Omada Router as an OpenVPN Server, the phone can connect but the data is not available.

Available Workarounds/Solutions:

1. We recommend that Android users do NOT upgrade to the latest 3.4.0 OpenVPN Connect.

2. For users who have already upgraded, there are two suggestions as follows:

a. Edit the exported OVPN file, delete the no from the string comp-lzo no, or change from no to adaptive (comp-lzo adaptive) as below:

b. Downgrade your OpenVPN Connect to 3.3.4.

Thank you for your attention!

Update Log:

Apr 22nd, 2024:

iOS has been updated to the same code as Android. Update the title and description.

Jan 30th, 2024:

Release of this article.

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Thank you for your great cooperation and patience!

TP-Link Support Team