Internet drops out of deco randomly

Internet drops out of deco randomly

Internet drops out of deco randomly
Internet drops out of deco randomly
2024-02-07 01:06:36
Tags: #Internet connection
Model: Deco BE85  
Hardware Version: V1
Firmware Version: 1.0.14 Build 20231124 Rel. 32537

Hi I have a single Deco BE85 v1 and i'm having a connection problem, so lets start;

 

problem;

(I have a LINKUP CAT7 10GB cert cable and have had no issues with that) I connect it to one of 2 10GB ports on said deco and all was well until yesterday, when we would lose internet randomly, so I did my usual checks made sure the cable was plugged in properly into the deco and I also checked my ONT too all was fine, then an hour later the same thing happened so I un plugged the cable from the deco and plugged it into my mac and set up a PPPoE connection all was fine left it connected for an hour was completely fine no issues. so i plugged it back into the deco and it connected no issue there too. seems weird to me but hey I'm new to this stuff. then it hapened again to I went to check the connection again I moved the cable and the connection came back the deco light went green, as soon as i let go of the cable it went red again to held the cable at diffrent angles and the light would go back to green. however when i plugged the cable into all other ports is does the same. I am at a loss here do i have a defected unit?

 

Any help would be grate!

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#1
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9 Reply
Re:Internet drops out of deco randomly
2024-02-07 01:58:37

Here is the log file;

 

Wed Feb  7 01:19:46 2024 daemon.err miniupnpd[7873]: sendto(udp_notify=11, [::aa42:a1ff:fed9:384c]): Network unreachable
Wed Feb  7 01:19:50 2024 daemon.err miniupnpd[7873]: sendto(udp_notify=11, [::aa42:a1ff:fed9:384c]): Network unreachable
Wed Feb  7 01:19:54 2024 daemon.err miniupnpd[7873]: sendto(udp_notify=11, [::aa42:a1ff:fed9:384c]): Network unreachable
Wed Feb  7 01:19:58 2024 daemon.err miniupnpd[7873]: sendto(udp_notify=11, [::aa42:a1ff:fed9:384c]): Network unreachable
Wed Feb  7 01:19:59 2024 daemon.err client_mgmt_arp: Invalid ip addr 192.168.68.54. start_ip: C0A84464, ind: 4294967250. Return NULL ping state.
Wed Feb  7 01:19:59 2024 daemon.err client_mgmt_arp: Invalid ip addr 192.168.68.51. start_ip: C0A84464, ind: 4294967247. Return NULL ping state.
Wed Feb  7 01:19:59 2024 daemon.err client_mgmt_arp: Invalid ip addr 192.168.68.53. start_ip: C0A84464, ind: 4294967249. Return NULL ping state.
Wed Feb  7 01:19:59 2024 daemon.err client_mgmt_arp: Invalid ip addr 192.168.68.58. start_ip: C0A84464, ind: 4294967254. Return NULL ping state.
Wed Feb  7 01:19:59 2024 daemon.err client_mgmt_arp: Invalid ip addr 192.168.68.55. start_ip: C0A84464, ind: 4294967251. Return NULL ping state.
Wed Feb  7 01:19:59 2024 daemon.err client_mgmt_arp: Invalid ip addr 192.168.68.56. start_ip: C0A84464, ind: 4294967252. Return NULL ping state.
Wed Feb  7 01:19:59 2024 daemon.err client_mgmt_arp: Invalid ip addr 192.168.68.50. start_ip: C0A84464, ind: 4294967246. Return NULL ping state.
Wed Feb  7 01:19:59 2024 daemon.err client_mgmt_arp: Invalid ip addr 192.168.68.52. start_ip: C0A84464, ind: 4294967248. Return NULL ping state.
Wed Feb  7 01:20:02 2024 daemon.err miniupnpd[7873]: sendto(udp_notify=11, [::aa42:a1ff:fed9:384c]): Network unreachable
Wed Feb  7 01:20:06 2024 daemon.err miniupnpd[7873]: sendto(udp_notify=11, [::aa42:a1ff:fed9:384c]): Network unreachable
Wed Feb  7 01:20:09 2024 daemon.err miniupnpd[7873]: sendto(udp_notify=11, [::aa42:a1ff:fed9:384c]): Network unreachable
Wed Feb  7 01:20:12 2024 daemon.err miniupnpd[7873]: sendto(udp_notify=11, [::aa42:a1ff:fed9:384c]): Network unreachable
Wed Feb  7 01:20:12 2024 daemon.err miniupnpd[7873]: sendto(udp_notify=11, [::aa42:a1ff:fed9:384c]): Network unreachable
Wed Feb  7 01:20:14 2024 daemon.err wanDetection: eth3 has wan flag but is down.
Wed Feb  7 01:20:14 2024 daemon.err miniupnpd[7873]: ioctl(s, SIOCGIFADDR, ...): Address not available
Wed Feb  7 01:20:14 2024 daemon.err miniupnpd[7873]: Failed to get IP for interface pppoe-internet
Wed Feb  7 01:20:16 2024 daemon.err miniupnpd[7873]: sendto(udp_notify=11, [::aa42:a1ff:fed9:384c]): Network unreachable
Wed Feb  7 01:20:19 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Wed Feb  7 01:20:19 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Wed Feb  7 01:20:19 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP
Wed Feb  7 01:20:19 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP
Wed Feb  7 01:20:19 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP
Wed Feb  7 01:20:19 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP
Wed Feb  7 01:20:19 2024 daemon.err /usr/bin/apsd: nl_wifi_newlink_handle:135: Error: config_index_to_name fail
Wed Feb  7 01:20:19 2024 daemon.err /usr/bin/apsd: nl_wifi_newlink_handle:135: Error: config_index_to_name fail
Wed Feb  7 01:20:19 2024 daemon.err /usr/bin/apsd: nl_wifi_newlink_handle:135: Error: config_index_to_name fail
Wed Feb  7 01:20:20 2024 daemon.err miniupnpd[7873]: sendto(udp_notify=11, [::aa42:a1ff:fed9:384c]): Network unreachable
Wed Feb  7 01:20:20 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP
Wed Feb  7 01:20:20 2024 daemon.err /usr/bin/apsd: nl_wifi_newlink_handle:135: Error: config_index_to_name fail
Wed Feb  7 01:20:20 2024 daemon.err /usr/bin/apsd: nl_wifi_newlink_handle:135: Error: config_index_to_name fail
Wed Feb  7 01:20:20 2024 daemon.err /usr/bin/apsd: nl_wifi_newlink_handle:135: Error: config_index_to_name fail
Wed Feb  7 01:20:20 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP
Wed Feb  7 01:20:20 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:536: Error: bridgeSetIFCompat
Wed Feb  7 01:20:20 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:543: Error: bridgeSetIFGroup
Wed Feb  7 01:20:20 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:551: Error: bridgeSetIFBroadcast
Wed Feb  7 01:20:20 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:559: Error: bridgeSetIFClass
Wed Feb  7 01:20:20 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:564: Error: bridgeSetIFPath
Wed Feb  7 01:20:20 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:594: Error: bridgeSetIFType
Wed Feb  7 01:20:20 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP
Wed Feb  7 01:20:22 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Wed Feb  7 01:20:24 2024 daemon.err miniupnpd[7873]: sendto(udp_notify=11, [::aa42:a1ff:fed9:384c]): Network unreachable
Wed Feb  7 01:20:25 2024 daemon.err conn-indicator: [send_query] Failed to send DNS query: Network unreachable
Wed Feb  7 01:20:28 2024 daemon.err miniupnpd[7873]: sendto(udp_notify=11, [::aa42:a1ff:fed9:384c]): Network unreachable
Wed Feb  7 01:20:28 2024 daemon.err miniupnpd[7873]: sendto(udp_shutdown=11): Network unreachable
Wed Feb  7 01:20:28 2024 daemon.err miniupnpd[7873]: sendto(udp_shutdown=11): Network unreachable
Wed Feb  7 01:20:28 2024 daemon.err miniupnpd[7873]: sendto(udp_shutdown=11): Network unreachable
Wed Feb  7 01:20:28 2024 daemon.err miniupnpd[7873]: sendto(udp_shutdown=11): Network unreachable
Wed Feb  7 01:20:28 2024 daemon.err miniupnpd[7873]: sendto(udp_shutdown=11): Network unreachable
Wed Feb  7 01:20:28 2024 daemon.err miniupnpd[7873]: sendto(udp_shutdown=11): Network unreachable
Wed Feb  7 01:20:28 2024 daemon.err miniupnpd[7873]: sendto(udp_shutdown=11): Network unreachable
Wed Feb  7 01:20:28 2024 daemon.err miniupnpd[7873]: sendto(udp_shutdown=11): Network unreachable
Wed Feb  7 01:20:28 2024 daemon.err miniupnpd[7873]: sendto(udp_shutdown=11): Network unreachable
Wed Feb  7 01:20:28 2024 daemon.err miniupnpd[7873]: Failed to broadcast good-bye notifications
Wed Feb  7 01:20:28 2024 daemon.err miniupnpd[20122]: sendto(udp_notify=11, [::1]): Network unreachable
Wed Feb  7 01:20:28 2024 daemon.err miniupnpd[20122]: sendto(udp_notify=11, [::1]): Network unreachable
Wed Feb  7 01:20:30 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP
Wed Feb  7 01:20:30 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP
Wed Feb  7 01:20:30 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP
Wed Feb  7 01:20:30 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP
Wed Feb  7 01:20:30 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP
Wed Feb  7 01:20:30 2024 daemon.err /usr/bin/apsd: loop_avoidance_configure_bridge_with_mode:356: Error: configure hyfi bridge with mode FAP
Wed Feb  7 01:20:32 2024 daemon.err miniupnpd[20122]: sendto(udp_notify=11, [::1]): Network unreachable

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#2
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Re:Internet drops out of deco randomly
2024-02-07 02:39:50
Have you tried with another cable just to check if its really the CAT7 fault or the device is defect?
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#4
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Re:Internet drops out of deco randomly
2024-02-07 02:49:07
I have 4 cables from different places and they all work fine, if I move the cable even a tiny bit the BE85 Deco goes red but that is only 3 out of 10 times. The BE85 Deco I have also just drops randomly
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#5
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Re:Internet drops out of deco randomly
2024-02-07 03:08:09

Okay it's done it again just randomly lost connection red light again too

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#6
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Re:Internet drops out of deco randomly
2024-02-07 04:05:35
Roll back firmware then, if its not cables fault, could be the firmware acting up. Or just send it back
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#7
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Re:Internet drops out of deco randomly
2024-02-07 05:25:59
I manually downloaded the same firmware uploaded it and so far no issues :)
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#8
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Re:Internet drops out of deco randomly
2024-02-07 06:01:01

  @Joe24 

Hi, if the overall bandwidth is less than 10G, would you mind connecting the internet cable to one of the 2.5Ghz ports?

Are all these 4 Ethernet cable connections from the same ISP modem router?

By the way, May I know who is your internet service provider and what is the model number of the ISP modem router/ONT?

Wait for your reply and best regards.

 

 

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#9
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Re:Internet drops out of deco randomly
2024-02-08 20:43:18
Hi this happens when it's plugged into any port it does the exact same drops out every couple hours now
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#10
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Re:Internet drops out of deco randomly
2024-07-12 14:54:26

  @Joe24 I have had exactly the same issue with my two Deco Be85 units. Occurs randomally once every 2 weeks. To resolve I have to reboot all both deco units. Did the reinstall of the Firmware sort the issue?

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#11
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