Tplink RE200 Range Extender issue

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Tplink RE200 Range Extender issue

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Tplink RE200 Range Extender issue
Tplink RE200 Range Extender issue
2024-02-10 10:51:14 - last edited 2024-02-10 10:52:27
I bought TPlink RE200 range extender on 10th Jan from Amazon.in, and was working OK till 1 week even-if there was an over heating issue. On 20th Jan,  I noticed no SSID showing from extender and while checking, found a small hole in the device which looks like it burnt internally and the plastic coating outside. Luckily it ddnt caused other damages.
Already sent email and tried to reach support numbers but No reposne for past 2 weeks.Pls take necessary action.
There is not proper instruction to register the warranty for the supported products in the website. Only shows US products.
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#1
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Re:Tplink RE200 Range Extender issue
2024-02-10 11:42:24

  @Gokul_Nair 

 

You can contact your local tech support here. You can probably contact Amazon.in by an e-mail as well.

Can you post a picture of the burnt hole ?

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#2
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Re:Tplink RE200 Range Extender issue
2024-02-10 12:29:06

 

Tplink extender issue Caption

terziyski wrote

  @Gokul_Nair 

 

You can contact your local tech support here. You can probably contact Amazon.in by an e-mail as well.

Can you post a picture of the burnt hole ?

  @terziyski thanks for reply.

pfa image

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#3
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Re:Tplink RE200 Range Extender issue
2024-02-10 12:39:08

  @Gokul_Nair 

 

That's a serious issue, don't plug the RE into the power socket anymore.

Good luck with the warranty claim - it should be honored.

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#4
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Re:Tplink RE200 Range Extender issue
2024-02-13 10:49:38 - last edited 2024-02-20 12:00:38

Update:

  @Gokul_Nair 

Hi, Thank you very much for your feedback.

You could also refer to this link to contact the local warranty officeas soon as possible:

https://www.tp-link.com/en/support/replacement-warranty/

Best regards.

 

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#7
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Re:Tplink RE200 Range Extender issue
2024-02-13 11:53:43

  @David-TP 

thanks for the msg. Actually the product I bought from Amazon India, not SG. Still let me check the link you shared

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#8
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