Deco turning off for no reason

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Deco turning off for no reason

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco turning off for no reason
Deco turning off for no reason
2024-02-12 07:18:31 - last edited 2024-02-18 02:26:24
Model: Deco M5  
Hardware Version: V3
Firmware Version:

Hi

 

I am trying to install my wi-fi network, but one of the decos is just turning off. I tried it as main and also as secondary. I was able ti creat a netwirk but then it just wrno off. Tried to reset and start over, it didn't help. Still turning off. Any ideas why?

 

Thanks!

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Re:Deco turning off for no reason-Solution
2024-02-13 07:46:19 - last edited 2024-02-18 02:26:24

  @Angi1611 

Hi, Have you tried to swap the power adapter with another Deco M5?

If it behaved the same after swapping the power adapter and power socket, I think there might be something wrong with the hardware and you could try to contact the shop retailer for warranty service.

Best regards.

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Re:Deco turning off for no reason-Solution
2024-02-13 07:46:19 - last edited 2024-02-18 02:26:24

  @Angi1611 

Hi, Have you tried to swap the power adapter with another Deco M5?

If it behaved the same after swapping the power adapter and power socket, I think there might be something wrong with the hardware and you could try to contact the shop retailer for warranty service.

Best regards.

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#2
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