Samsung TV only connects to guest network

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Samsung TV only connects to guest network

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fg2wil

2024-02-19 16:44:22

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Registered: 2024-02-19

Samsung TV only connects to guest network

2024-02-19 16:44:22

Model: Deco XE75

Hardware Version:

Firmware Version:

Recently my Samsung Frame TV has been dropping connection to my Deco network. I am able to see and select the Wifi network, but it is unable to connect.

I have tried factory resetting the TV, rebooting the network, forgetting the network on the TV, but it is still not able to connect.

The TV has a static IP, I have set DNS to 1.1.1.1, I have turned off beam forming, fast roaming. I have tried everything but it has randomly stopped working after working for 1.5 years.

The only way I can get the TV to connect is if I turn on and connect to the guest network instead of the main network.

Please let me know if you have any ideas to resolve this issue.

1 Reply

David-TP

2024-02-20 02:50:34

Posts: 12878

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Registered: 2020-04-14

Re:Samsung TV only connects to guest network

2024-02-20 02:50:34

@fg2wil

Hi, Does the Samsung TV have to use static IP? Can it do with Dynamic IP or DHCP?

Here are some other suggestions for your reference:

1. temporarily turn off the 5 Ghz band and leave the 2.4 GHz only.

2. set the security mode as WPA/WPA2.

3. You could also enable the IOT network to see whether the TV can connect to the IOT network.

Best regards.

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Samsung TV only connects to guest network

Samsung TV only connects to guest network

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