L530e stopped working
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Hi there.
I bought two l530e 2 month ago and both stopped working. I have tried to reset both, but no success. I reset my router as well but the situation remains the same.
I have two other l530e, that I bought 3 months ago, and they work fine.
What can I do?
Thanks
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Please take a look at this FAQ instruction or the video, make sure the reset has been performed correctly.
How to reset the Tapo smart bulb
Video: How to Reset a Tapo Smart Wi-Fi Light Bulb (Tapo L510/L520/L530) | TP-Link
If the smart plug WiFi appears, then you could go ahead to set it up.
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Please be more specific about the problem. Is it about device configuration, App control failure or certain function doesn't work?
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@Wayne-TP sorry for the delayed reply. Both devices stopped working within days. I can't paired them with the app, I've tried to reset both but no success. I've tested my other tapo lights on the same lamp and they work. I did the switch on/off process but the light bulb never blinks.
Thanks
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Please take a look at this FAQ instruction or the video, make sure the reset has been performed correctly.
How to reset the Tapo smart bulb
Video: How to Reset a Tapo Smart Wi-Fi Light Bulb (Tapo L510/L520/L530) | TP-Link
If the smart plug WiFi appears, then you could go ahead to set it up.
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@Wayne-TP hi there. Thanks for the help. Unfortunately, that doesn't work. The light never turns on.
Is there another solution?
Thanks
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Are you saying the light bulb won't turn on? Have you tried to switch a different lamp base?
Or does it not flash after reset? And the smart light bulb's WiFi is also not discoverable? In this case, it looks like a hardware problem, you may reach retailer or local TP-Link support to proceed with warranty.
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@Wayne-TP Yes, both lights don't flash. I think I need to ask for a return. Thank you for your help
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