Archer VR2800 will not connect to the internet when configured in the DSL Modem Router Mode
As per the comment in the subject line, I have not been able to connect the Archer VR2800 device to the internet when configured in the DSL Modem Router mode.
When configured in this mode, I have tried to establish internet connections using the quick set up wizard and manually without success. The DSL LED remains off the entire time, and I have waited for up to 30 minutes waiting for it to synchronise.
I have not been able to connect to the internet using either of the following settings.
Operation Mode: DSL Modem Router Mode
VLAN Tag: Customer Vlan Tag
VLAN Tag: 2
Connection Type: PPPoE
With both the username and password set.
Operation Mode: DSL Modem Router Mode
VLAN Tag: No VLAN Tag
VLAN Tag: N/A
Connection Type: PPPoE
With both the username and password set.
The physical hardware when used in this way is as follows.
- RJ11 cable plug from wall socket, which is connected to the RJ11 DSL input socket of the Archer VR2800.
My ISP is TPG which provides a VDSL service, and I have confirmed my username and password details.
I have successfully managed to connect to the internet with NO problems when using the following settings.
Operation Mode: Wireless Router Mode
VLAN Tag: Customer Vlan Tag
VLAN Tag: 2
Connection Type: PPPoE
With both the username and password set.
The physical hardware when used in this way is as follows.
- RJ11 cable plug from wall socket, which is connected to the RJ11 wall socket input of my NetComm NDD-0300 (FTTC) modem,
- RJ45 cable plug from the Gateway socket on the NDD-0300 to the LAN4/WAN port on the Archer VR2800.
Based upon the internet connection troubleshooting within the Archer VR2800 user manual, and considering I can connect to the internet, albeit via the wireless router mode, this identfies that the internat connection is good, along with my ISP username and password.
Performing an internet search has allowed me to try several suggestions, however none have been successful thus far. One intresting comment I read was about a person who suggested that they needed to enable their IPTV settings, along with a VLAN Tag of 2. This seemed odd, considering that settting is supposedly for high quality video and fast streaming.
In any case, I would really appreciate some further suggestions because I am absolutely out of ideas, and I have used a considerable amount of time experimenting with no luck. Because the Archer VR2800 is an NBN ready device, I would like to leverage the DSL Modem Router functionality to it's fullest extent as I would like to remove the exising NDD-0300 modem if possible.
I have also attahed some screen shots with internat connectivity in the Wireless Router Mode.
I'm intrested to hear your feedback and take on your suggestions.
