Firmware update

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Firmware update

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Firmware update
Firmware update
2024-03-18 13:41:35
Model: Deco X60  
Hardware Version:
Firmware Version:

I have just done a firware update and now I can not connect to the Deco as it says it can not be found. I have rebooted and reset the device, still nothing. All I have is a solid yellow light. Any suggestions?

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#1
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3 Reply
Re:Firmware update
2024-03-19 03:30:39

  @Blackblue 

Hi, is there any power outage during the firmware upgrade?

When trying to reset the Deco X60(hold the reset pinhole for 1s), are you able to see the Deco X60 turn red/flashing blue from yellow? Or is it staying on solid yellow all the time?

Wait for your reply and best regards.

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#2
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Re:Firmware update
2024-03-25 09:51:14

  @David-TP 

 

Light is solid yellow all the time

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#3
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Re:Firmware update
2024-03-26 03:13:03

  @Blackblue 

Hi, Thanks for the update.

In this way, please contact the local support team to request warranty service.

https://www.tp-link.com/uk/support/replacement-warranty/

Best regards.

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#4
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