Fix the RX power drop Issue In Archer C64

Fix the RX power drop Issue In Archer C64

Fix the RX power drop Issue In Archer C64
Fix the RX power drop Issue In Archer C64
2024-03-22 09:51:06
Model: Archer C64  
Hardware Version: V1
Firmware Version: 1.13.5 Build 231215 Rel.64835n(5553)

Fix the bug That RX power drops under certain environment. 

Rx power drop in Archer C64 Caption

 

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#1
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12 Reply
Re:Fix the RX power drop Issue In Archer C64
2024-03-25 06:54:39

  @siam_928 

 

The TX/RX Rate is the negotiated rate between the client and the router, which is influenced by factors such as the client's location, signal strength, and wireless interference etc., Could you please provide more details about the specific environment you are referring to?

 

And what client devices are affected?

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#2
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Re:Fix the RX power drop Issue In Archer C64
2024-03-25 07:12:23

  @Sunshine All devices affected by RX power drop issues. Which mainly affect on our gaming ping issue. In close range RX power stable, but when i go 15-20 feet. RX power start dropping. Archer C64 user faced this problem. I request TP-Link to fix the problem as soon as possible. 

Thank You

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#3
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Re:Fix the RX power drop Issue In Archer C64
2024-03-25 10:44:46

  @siam_928 Iam also Faced the problem 

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#4
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Re:Fix the RX power drop Issue In Archer C64
2024-03-26 09:52:38

  @siam_928 

 

Hi, are there any walls or other obstacles when you are 15-20 feet away from the router? based on the screenshots, those clients are connected to 2.4G WiFi. How about 5G client devices?

 

Besides, please provide detailed speedtest results at different locations/distances, including the TX/RX rate displayed on the web interface, link speed on the client device and actual internet speed.

You could refer to this guide to check link speed on the client device: How to check the associated/link speed on a wireless client

 

For internet speed tests, please use https://www.speedtest.net or the speedtest APP/CLI(https://www.speedtest.net/apps) to test speed accurately.

 

In addition, please also let us know the model no. of your client device that you used for testing.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#6
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Re:Fix the RX power drop Issue In Archer C64
2024-03-26 10:19:24

  @Sunshine I have given the difference between the upload speed in the first room and the upload speed in the second room in the screenshot

 

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#7
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Re:Fix the RX power drop Issue In Archer C64
2024-03-26 10:26:40

  @Sunshine I have given the difference between the upload speed in the first room and the upload speed in the second room in the screenshot

 

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#8
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Re:Fix the RX power drop Issue In Archer C64
2024-03-26 10:27:27
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#9
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Re:Fix the RX power drop Issue In Archer C64
2024-03-27 02:47:26

  @siam_928 

 

Hi, the router is in the first room, right? and the two rooms are about 15-20 feet from each other and one wall in between, right?

What is the brand and model no. of the phone you used for the testing? 

 

Please also confirm if the issue happens only with 2.4G WiFi, or both 2.4G WiFi and 5G WiFi have the same issue. Try changing the WiFi channel and channel width to see if it helps.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#10
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Re:Fix the RX power drop Issue In Archer C64
2024-03-27 10:22:34

  @Sunshine I am using many devices Between them Realme 8, Archer C20 V5 in repeater mode, Realme 7, Galaxy J8, Redmi 8, Vivo S1 etc. All of these devices facing Upload speed drop issue.

I tried by Changing Router Channels but anything doesn’t working.

Please Fix the bug as soon as possible. 

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#11
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Re:Fix the RX power drop Issue In Archer C64
2024-03-29 02:51:56

  @siam_928 

 

Can you tell whether you were connected to the C64 router WiFi or the Archer C20 repeater when running the tests?

Since we are unable to reproduce the issue on our end, To locate and resolve the issue, we have to know clearly about your topology and situation, and please also let us know if it is convenient for you to test and debug with our senior engineers, if so, I will escalate your case to our senior engineer via email.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#12
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