I have on my system Deco X50 (4 Decos in AP), 6 identical EchoDot (Alexa) but in 2 of these in config of device is not present
Connection preferences
which I use to select which network, deco etc to use.
I try to change also different signal 2.4ghz or 5.0ghz but not solve.
Why this ?? and in which way i can solve ?
while in others EchoDot this option is present
Thank
Hispa
Hi, Thank you very much for the feedback.
It is indeed quite confusing and I am not sure what might be the problem.
Could you please refer to this link to submit the Deco APP log so that I can forward it to the engineers to see whether they have any other suggestions:
Thanks again and best regards.
You are saying that you have 6 identical EchoDot (Alexa) devices, but on screenshots one is connected to 5GHz band, another - to 2.4GHz band. There is a difference. Is it possible that one of them is connected to Guest Network and another - to Main Network?
Deco Guest Network does not offer Connection Preference for devices connected to it.
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