MR500 3UK Smarty config?

MR500 3UK Smarty config?

MR500 3UK Smarty config?
MR500 3UK Smarty config?
2024-04-01 19:06:19
Model: Archer MR500  
Hardware Version: V1
Firmware Version: 1.5.0 0.9.1 v0001.0 Build 230625 Rel.65051n

Has anyone managed to get a 3UK Smarty SIM to work with this router? I only really managed to find an APN name of mob dot asm dot net but the router won't connect. I have an EE SIM and that seems to work ok. Is it to do with the 'ISP upgrade file'? I can't seem to find one of these online.

1 Reply
Re:MR500 3UK Smarty config?
2024-04-02 06:42:49



Hi, here are a few troubleshooting steps you can try:

    1. Check your SIM card and network coverage: Ensure that your SIM card works fine on other 4G devices and you are within the coverage area of your mobile service provider. Weak signal reception can result in poor internet connection or no connection at all.

    2. Make sure your SIM card has been detected by the 4G LTE Router and not locked by PIN code. You could check SIM Card Status on Advanced->Status page to confirm it:

       If it shows "No SIM card detected", follow this guide for troubleshooting: What should I do if my TP-Link 4G LTE Router cannot detect SIM card?

       If it shows "PIN Required", go to Advanced->Network->PIN Management to enter PIN code of your SIM card to unlock it.

    3. Verify APN profile settings: Check if the Access Point Name (APN) settings on Advanced->Network->Internet page are correct. If not, try other available profile or create a new profile manually.

    4. Factory reset the 4G LTE Router, pressing and holding the reset button for about 10 seconds. Keep in mind that this will erase any customized settings, so make sure to note them down before resetting.


If the issue still exists, please share with us screenshots of Advanced > Status page, Advanced > Network > Internet page along with system log file.

If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.


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