Deco red lights and not broadcasting network

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Deco red lights and not broadcasting network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco red lights and not broadcasting network
Deco red lights and not broadcasting network
2024-04-04 13:29:24

Hey! 
 

I have 3 deco units in a mesh network. We lost power last night and the internet hasn't been working since. It's a very strange issue but they don't seem to be broadcasting the wifi network anymore. Is that a common thing when it's not getting internet from the modem? 
 

ISP can see my modem is online and they can see there's a tplink device connected to it but nothing is working. I also tried to connect my old X20 router but it's telling me I have no internet as well when going thru the setup from a factory reset. Still trying to figure out the issue. But wondering why the deco isn't broadcasting the wifi network right now. 

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Re:Deco red lights and not broadcasting network
2024-04-07 02:32:19

  @gabbyg 

Hi, have you tried to hold the reset pinhole for 1s to see whether it could turn yellow, and then flash blue?

-Then you could check under the WLAN settings on the mobile phone to see whether you could detect the default wireless wifi of Deco.

 

By the way, do you have a wired laptop that we could connect to the ISP modem to check whether the laptop could get internet from the modem now?

Wait for your reply and best regards.

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