Stuck in solid yellow, have updated firmware

Stuck in solid yellow, have updated firmware

Stuck in solid yellow, have updated firmware
Stuck in solid yellow, have updated firmware
2024-04-15 16:59:55
Model: Deco X60  
Hardware Version: V3
Firmware Version: 3.20

I purchased a pack of 3 and 2 connected to my existing system without issue. The third, I have tried to reboot, to update firmware and the solid yellow light remains. Any ideas please?

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#1
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Re:Stuck in solid yellow, have updated firmware
2024-04-16 06:45:34

  @Nicky1234 

Hi, Have you tried to connect this Deco to another power socket, then hold the reset pinhole for 1s to see whether it responded to the factory reset?

Wait for your reply and best regards.

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#2
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Re:Stuck in solid yellow, have updated firmware
2024-04-16 13:36:23

  @David-TP hi there. Thank you for your reply, yes I did get that. When I reset using a pin it doesn't seem to react very much. I get the odd blinking yellow light and mostly solid yello.

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#3
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Re:Stuck in solid yellow, have updated firmware
2024-04-17 01:12:11

  @Nicky1234 

Hi, Thanks for the reply.

In this way, it is suggested to reach out to the local technical support team for warranty requests.

https://www.tp-link.com/uk/support/replacement-warranty/

Best regards.

 

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