Connecting AX1800 to Nowtv broadband
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Looked at various YouTube videos for installation guidance, all show ISP drop down menu where I'm supposed to enter my service provider but on my box it just offers one ISP by name then others. No sign of how to progress beyond this point. I have tried reconnecting my old NowTV router for the necessary protocols but it won't let me in.
Has anybody got any suggestions or solutions?
Thanks
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If you use a broadband service (not fiber) you most probably would need a DSL modem router to connect - check this thread:
<https>://community.nowtv.com/t5/Setup-Performance/Can-I-use-a-different-Shop-Bought-Modem/m-p/607346
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@terziyski thanks for taking the time to respond to my cry for help.
The tplink AX1800 incorporates VDSL/ADSL modem so don't know what I can do?
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On the device bottom sticker is printed the exact router model, FW region and its HW version - details. Can you post this info here ?
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Hi,
If your "AX1800" DSL router offers only one ISP selection, then perhaps this router was primarily designed to be used with that one ISP and not meant to be sold to the general public, although that seems to be happening frequently.
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Hi, please double-check the model no. of your device on its bottom label, if it is Archer VX1800v, please refer to this solution:
Archer VX1800v Cannot Connect to Sky Broadband (UK) or NowTV MER Line
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