@TobyTheCat 

It could be that you have been signed out of your cloud account therefore it not working out of the house.

When on wifi and you are in the app check, top LHS is 3 lines, click on them, then "view account", it might show as logged out or if not maybe log out and back in to refresh the login.

  @klipse 

I checked that, I am signed in, I tried signing out and back in again, but that doesn't help either

  @David-TP 

Hi David,

Yes, the issue is persistent, apart from the issue of not being able to use the app when I'm not home, the rest of the system is working perfectly, all leds are green

I will submit the app log according to your link, I hope you can see why it's not working

Best regards

Fred

  @TobyTheCat 

UPDATE

To my huge surprise, this morning during some shopping I gave the app another try, and it worked

I haven't changed any setting at home or in the app, there were no updates, I have no idea why it works now

It hadn't worked for months, so I'm happy, but there is a nagging question, why......?

Did TP-Link do something ? Perhaps with my account ? Is there anything I can do to keep this working ?

For the time being I'm happy that is works

Thanks everyone for your support

Fred