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XE75 Pro - DMSS / Dahua Intercom ‘can’t accquire configuration’

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XE75 Pro - DMSS / Dahua Intercom ‘can’t accquire configuration’

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Bboss

2024-05-04 07:30:41

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Registered: 2024-04-25

XE75 Pro - DMSS / Dahua Intercom ‘can’t accquire configuration’

2024-05-04 07:30:41

Hi All,

Updated my router to the Deco. I have DMSS and I can see and action my security cameras but I have no connection to my Dahua gate intercom. When it was installed they ran a line from the gate to the house. In the App it's on channel 01. I think it needs to connect separately? Any feedback

1 Reply

David-TP

2024-05-07 10:03:36

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Registered: 2020-04-14

Re:XE75 Pro - DMSS / Dahua Intercom ‘can’t accquire configuration’

2024-05-07 10:03:36

@Bboss

Hi, welcome to the community.

Can you see the Dahua Intercom show up in the online list of Deco APP?

"When it was installed they ran a line from the gate to the house", Do you mean the Intercom was connected via an Ethernet cable to get internet access?

Have you tried to add the intercom to the DMSS APPvia the user manual here:

https://software.dahuasecurity.com/en/dmss

Thank you very much and best regards.

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XE75 Pro - DMSS / Dahua Intercom ‘can’t accquire configuration’

XE75 Pro - DMSS / Dahua Intercom ‘can’t accquire configuration’

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