Trouble connecting Deco M4 satellites to Netcomm NF20MESH router

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Trouble connecting Deco M4 satellites to Netcomm NF20MESH router

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Trouble connecting Deco M4 satellites to Netcomm NF20MESH router
Trouble connecting Deco M4 satellites to Netcomm NF20MESH router
2024-05-25 09:45:26
Tags: #deco
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.6.1

Hello,

 

I'm writing to request assistance with a connection issue I'm experiencing with my Deco M4 mesh network.

 

My setup consists of two Deco M4 satellite units connected to a Netcomm NF20MESH ISP router. One satellite is wired to the router in room 1 via ethernet cable, while the second satellite is positioned wirelessly in room 2.

 

I'm primarily located in room 2 and I've encountered two recurring problems with my Deco network:

 

  1. Inconsistent connection upon startup: When I turn on my computer in the morning, it frequently fails to connect automatically to the Deco Wi-Fi network. I'm then forced to connect manually.
  2. Frequent disconnections: Throughout the workday, the Deco network connection unexpectedly drops entirely on my computer. To regain internet access, I have to reconnect to the Wi-Fi network.

 

I would greatly appreciate any guidance you can offer to troubleshoot and resolve these connection issues.

 

Thank you for your time and assistance.

 

Dapster79

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Re:Trouble connecting Deco M4 satellites to Netcomm NF20MESH router
2024-05-27 03:44:42

  @Dapster79 

Hi, Have you tried to set Deco M4 into Access Point mode?

How to set up Deco to work in Access Point mode

 

It is also suggested to refer to this link to disable "Mesh Technology" on the Deco APP for this computer:

By the way, did you set the same Wi-Fi SSID on the ISP and Deco M4?

Thank you very much and best regards.

 

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Re:Trouble connecting Deco M4 satellites to Netcomm NF20MESH router
2024-05-27 05:07:08

  @David-TP 

Thank you for your reply.

 

Yes, I have set up the Deco in Access mode already.

 

In terms of the "Mesh Technology" feature, I do not have this available on my phone device on Android.

 

Regarding setting the same Wi-Fi SSID on the ISP and Deco M4, I have not set it to the same. I was under the assumption from what I read online to change the SSID to a different name altogether. Do you think this may have something to do with the issue I'm experiencing?

 

I appreciate your reply.

 

Regards,

 

@Dapster79 

 

 

 

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