Deco E4 - Internet radios (Roberts iStream) get a Network Timeout after some time

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Deco E4 - Internet radios (Roberts iStream) get a Network Timeout after some time

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco E4 - Internet radios (Roberts iStream) get a Network Timeout after some time
Deco E4 - Internet radios (Roberts iStream) get a Network Timeout after some time
2024-05-26 08:05:33
Model: Deco E4  
Hardware Version:
Firmware Version: 1.1.1 20240104 Rel 55043

Hi
I have a Sky router (black).  But I had patchy internet in one part of the house. So, I got a TP Link E4 ( 2 pack).
I connected the Sky Router to the TP Link E4 and it is working fine for most devices (I disabled wifi on the Sky Router). But there is strange behaviour for my three Internet radios (Roberts iStream): after a period of time... get a Network Timeout.   And, so far the only temporary workaround I have is to restart the Sky Router.  Anyone have any ideas on how to fix ?

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Re:Deco E4 - Internet radios (Roberts iStream) get a Network Timeout after some time
2024-05-27 03:18:03

  @Harpy353 

Hi, have you set Deco E4 into Access Point mode?

How to set up Deco to work in Access Point mode

Wait for your reply and best regards.

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Re:Deco E4 - Internet radios (Roberts iStream) get a Network Timeout after some time
2024-05-27 18:32:41
Sorted. I removed the Sky router. I connected the E4 direct to the Fibre access point. Setup a new wifi using PPPoE ( using the Sky userID and password) as a wifi router. All works fine now. I had a follow-on issue which are also sorted: - nothing for the phone to connect to ( I got rid of it ) - WD Mycloud would not work ( I had to use a different static IP address and setup port forwarding.
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