KP115 Failed Firmware Update
For some bizarre reason one of my KP115 smart plugs will not update to the latest firmware. No matter what I try I cannot get it to update. I've tried the KASA app and the TAPO app without success, I've tried the plug Plugged into a socket close to my wireless router. I've made sure the router is only on 2.4 G. I've tried removing and reinstalling the apps at this point I can only assume one of the plugs is defective. The plug does actually add to my environment and I can turn it on and off remotely. I just can't get the damn thing to update the firmware. Any suggestions?
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Which firmware version are you trying to update? Based on history feedback, this issue is likely caused by your router blocking access to the relevant TP-Link domains. You may want to check if any similar settings are enabled, such as firewall rules or ad-blocker configurations, that could interfere.
As an alternative, you could try resetting the plug and then connecting it directly to a hotspot or mobile hotspot WiFi network to perform the firmware update. This may help bypass any router-related restrictions.
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Which firmware version are you trying to update? Based on history feedback, this issue is likely caused by your router blocking access to the relevant TP-Link domains. You may want to check if any similar settings are enabled, such as firewall rules or ad-blocker configurations, that could interfere.
As an alternative, you could try resetting the plug and then connecting it directly to a hotspot or mobile hotspot WiFi network to perform the firmware update. This may help bypass any router-related restrictions.
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