mobile phone connects without internet access

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

mobile phone connects without internet access

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
mobile phone connects without internet access
mobile phone connects without internet access
2024-06-03 17:02:54 - last edited 2024-06-04 07:40:26
Model: Archer MR200  
Hardware Version: V6
Firmware Version: 1.1.0 0.9.1 v0001.0 Build 230516 Rel.64685n

Hi All,

 

I purchased the Archer MR200router today. And installed a sim card. When I connect through WiFi with the router with my laptop, all is working ok, and I do have internet.
But the moment I want to connect my phone to the WiFi, I can connect to the internal WiFi network but the phone will display a warning that there is no internet

connection. Any idea what I am doing wrong?

 

kind regards,

Peter

  0      
  0      
#1
Options
1 Accepted Solution
Re:mobile phone connects without internet access-Solution
2024-06-04 07:11:47 - last edited 2024-06-04 07:26:59

  @PeterVictorie 

Hi Peter,

Please try the following troubleshooting steps:

 

1. Let the phone forget the network and then connect back.

2. If you are connecting to 2.4G WIFI, please also try 5G WIFI as well.

3. Check if there is any advanced settings like Access Control.

4. Check Internet IP address on Status page, if there is only IPv6 address, no IPv4 address, please try to change the profile or create profile manually to use IPv4 only.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  2  
  2  
#2
Options
2 Reply
Re:mobile phone connects without internet access-Solution
2024-06-04 07:11:47 - last edited 2024-06-04 07:26:59

  @PeterVictorie 

Hi Peter,

Please try the following troubleshooting steps:

 

1. Let the phone forget the network and then connect back.

2. If you are connecting to 2.4G WIFI, please also try 5G WIFI as well.

3. Check if there is any advanced settings like Access Control.

4. Check Internet IP address on Status page, if there is only IPv6 address, no IPv4 address, please try to change the profile or create profile manually to use IPv4 only.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  2  
  2  
#2
Options
Re:mobile phone connects without internet access
2024-06-04 07:27:49 - last edited 2024-06-04 07:40:20

  @Sunshine thank you very much.

 

Creating an IPv4 profile only solved the issue for me.

 

Peter

  0  
  0  
#3
Options