Canon printer App not connect with printer through Deco X20

Canon printer App not connect with printer through Deco X20

Canon printer App not connect with printer through Deco X20
Canon printer App not connect with printer through Deco X20
2024-06-04 19:10:13 - last edited 2024-06-13 08:55:08
Model: Deco X20  
Hardware Version:
Firmware Version: 1.1.8

Hello,

I recenty bought a canon laser printer (model CF655) and I connected it to Deco X20 wifi, connection is istablished.

my phone is connected on the same wifi, but Canon app on the phone is not able to detect and connect to printer.

 

for testing, I connected the printer on another wifi (not deco) and the app was able to connect printer.

hence it's the deco problem and not the printer or the app.

 

kindly provide solution

regards

Hameed

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Re:Canon printer App not connect with printer through Deco X20-Solution
2024-06-05 06:32:34 - last edited 2024-06-13 08:55:08

  @Hameed123 

Hi, Did the Canon printer and mobile phone both connect to the main network?

Have you tried to refer to this link to discover the printer by Specifying Its IP Address, such as:

https://oip.manual.canon/USRMA-4680-zz-OP-enUV/contents/mapa-srch_dev.html#205_operation

 

please also try to enable UPNP under Deco APP>More>Advanced>NAT Forwarding to see whether it helps.

Wait for your reply and best regards.

 

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Re:Canon printer App not connect with printer through Deco X20-Solution
2024-06-05 06:32:34 - last edited 2024-06-13 08:55:08

  @Hameed123 

Hi, Did the Canon printer and mobile phone both connect to the main network?

Have you tried to refer to this link to discover the printer by Specifying Its IP Address, such as:

https://oip.manual.canon/USRMA-4680-zz-OP-enUV/contents/mapa-srch_dev.html#205_operation

 

please also try to enable UPNP under Deco APP>More>Advanced>NAT Forwarding to see whether it helps.

Wait for your reply and best regards.

 

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