@Kevin_Z 

Hi all.

My X55 also has this issue, new firmware made all the clients unable to browse the internet, DNS lookups and pings still worked ok, but web browsing either plain didn't work, or sometimes worked for a few seconds and then dropped out again.

I have just this morning had a very useful remote session with TP-Links support engineers, (who were extremely knowledgeable btw), they appear to have found the issue in the new firmware, and are working on developing a firmware fix for it, I don't know any firm time frames, but they found its something to do with the QOS settings/acceleration modules, but its nothing you can fix yourself, it needs new firmware.

Hope that reassures you all that there is an issue, and it is being worked on.

TP Link support engineers were excellent. really knew their stuff.

Cheers

Andrew

  @Kevin_Z 

This was my experience too, unfortunately I am remote this week and so cannot check the Deco LEDs, I did make the mistake of trying to Access Point Mode and have now lost all connectivity.

So glad I logged in here before accepting the upgrade offer from my X55s!

  @Kevin_Z 

You are correct, I am using Starlink, have removed the Starlink Router and go direct into the Decos. I use that in Router mode. Has been flawless until waking up to the Firmware Update notification. Hopefully will be fixed soon and a new update can be pushed once back in router mode.

  @Kevin_Z 

Hi, 

Below the ping to the Deco the firmware is 1.5.1 2024417 Rel 52783. 

Can you please advice me how to proceed, the router is unusable since a week when are you expecting a new firmware release? Any advice on how to make it work again ?

Kevin_Z wrote

 

iturpablo wrote

  @wesselkoning 

 

Hi,

I'm having the same issue, sad but true. Should I do the downgrade, or are you planning to push a firmware update so I can just wait for it without doing the downgrade? When are you planning to push the update?
 

Thanks, please let me know how I should proceed.

@iturpablo 

 

Are you experiencing the same issue as reported in this thread as wesselkoning?

"Zero clients are able to browse the internet, they get IP addresses, show in the client list, just have no access to the internet"

 

If that is the case, can you please help do a simple ping test and show me the ping results? Thank you very much.

1. Please ping the IP address of the gateway Deco (If it is working in Router mode).

2. Please ping 8.8.8.8 if the gateway ping is accessible.

  @wesselkoning 

I have since arrived home and changed back to Router mode from Access Point, this helped a little bit but I ended up turning off QOS altogether based upon a response up above and things seem to have stabilized for the time being.