After i update my firmware my phone says connected without Internet. I have an Android and my husband have an iPhone and he dosent have this problem. Also the ligths are all green. Whe i check the app the kbs goes from 0 to bigger número (50, 56, 63,...) and 0 again. When i disconnect the deco system my router works fine with my phone. The problem is only with my Phone and one of the tv's
Hi,
The numbers on the Deco APP just show the real-time speed. If you want to check the real download speed on your end devices, you can check it on speedtest.net.
For your phone and TV, please forget the Deco network and then reconnect, and test if you can get internet normally. Please also check if you have set parental control for these two devices or add them to deny list accidentally.
Besides, please check if the Deco current firmware is the latest. If not, you can upgrade to the latest.
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